About the hotel:
Phu Chaisai is probably one of the most beautiful resorts I have ever been. The view from the resort is heavenly for a photography enthusiast like me. The room is so big and the furnishing is so unique. We had breakfast at the hotel on both days and we did also have dinner. The food is fantastic although we actually didn t expect much. However the highlight of my stay there is when I left one of my shopping bags at the lobby after checked out and we headed to Mae Hong Sorn. I only realized the missing bag 2 days later. I called and the staff is very helpful and trying her very best to find the best way to send the bag to me. Finally we agree to have it sent to Chiangmai where it will be my final destination for this trip before catching my flight home. Here, from the bottom of my heart I would like to thank all the staff at Phu Chaisai for all your assistance.

About the hotel:
Great location brings great ambient. Love the sky at night, bright and clear sky...

About the hotel:
The environment is excellent and very natural. The food taste really good. Stuffs are helpful and nice. The room is spacious (Deluxe Cottage). Due to the natural matter of Bamboo, woods and leaves, the room is quite old, mold and dusting. Damp and musty smell especially in the rainy season.

About the hotel:
Great hotel. Good location, though when we first entered the grounds we were not sure where the hotel was located. Good view from rooms or anywhere at the resort. Good selection of activity s to chose from. Food was good. Friendly staff and service.

About the reservation service:
Booking was quick and easy.

About the hotel:
This resort is something very special! I have travelled round the world, being outside of my own country for more than 6 000 days, and this resort was abel to make a very special impression on me and my family. We are planning to stay again for a longer time. My son said that he wants to stay at Phu Chaisai until the day we die. The place is tranquile and peaceful. It is remote but it has all the conveniences of home. We stayed at a villa which had its own private pool. In addition, a bigger swimming pool is at the disposal of all guests. There even was a Finnish sauna next to the swimming pool, free of charge. The garden is large and well-maintained. The mountain view is beautiful. The staff was always most helpful and kind. The owner couple is there to see that everything is going fine. To our surprise, the resort arranged a small outing for all of the guests, free of charge. During the trip, we had a chance to go elephant riding and to pick fresh berries in a garden. The only thing that I was wondering about is that how is this place going to make money. There were so few guests there. I hope more people will get to know about Phu Chaisai and have a chance to enjoy the special luxory that it offers. Ilkka Kauranen Finland

About the reservation service:
Everything when fine!

About the hotel:
For my opinion Phu Chaisai seem the heaven. Previous new year vacation I can stay there only 1 night cause of that period was full by many traveler. That makes me feel a little bit regret. But I desided to visit Phu Chaisai again within this year. I will bring my mom and my brother to visit there with. I want to make them feel and touch the real beautiful resort and happiness when being there. Phu Chaisai has many activities program to welcome us to do it. If you guys have a chance and time, don t waste but go to touch it yourself. Thank you. Jett

About the hotel:
A very special place. Friendly and helpful staff, beautiful setting, and a great place for families because of all the activities (animal farm, rafting, trekking, pottery, crafts...) Fantastic garden, good location, very good food at the restaurant, breakfast ok but not as good. Our overall rating: A must go and see place!

About the reservation service:
Sooth and easy as always!

About the hotel:
Great resort, lovely service, great rooms and superb views everybody should go there!

About the hotel:
Nice place, but not the premiere service they aspire to. Room is comfortable and large enough; wonderful mountain/jungle views. Plenty of hot water in the shower (which many resorts can claim.) Peaceful except for construction on neighboring hotel about 300 meters away with much noise from about 9 AM till 5 PM. They are just laying the foundation of the new place, so expect construction noise for another year. Not too intrusive, but still not pristine mountain sounds. Restaurant menu is limited and expensive. I had a good beef stew for 400 THB; my wife had a Thai dish which was fish that you wrap in lettuce leaves. This can be fixed in traditional Thai style, but they didn t warn it would be in northern Thai style which is a noticeably different recipe. She didn t really enjoy it (she is Thai.) The restaurant staff is rough around the edges. One was playing with the resident dog and pond fish in between bringing food. The other gave us some backtalk about moving the mosquito incense closer to our table to keep away the insects. She wouldn t do it for my wife, but when I insisted, then she did it. She got no tip. Pool is attractive, but small. Two people can comfortably swim laps. If any children are playing, no one can swim laps. Most disturbing to me, I ordered coffee in the lounge after dinner. They brought what tasted exactly like instant freeze-dried coffee. It was horrible, and cost around 100 baht. In a land of fresh-grown mountain coffee, this is inexcusable. I had better fresh-ground coffee for 20 baht in local cafes. Since we had a rental car, we ate the rest of our meals in town (except breakfast, which was included in our package.) I ordered a virgin fruit drink for my wife (alcoholic drink, but leave out the liquor) and they charged full price. Any other place would discount for leaving out the liquor. Thus, we essentially paid 180 baht for pineapple juice with grenadine. grrrrrrr!!!!! Note: The drive from the local highway on their private driveway is long (nearly 1 km) and confusing. Most of the road is dirt, with plenty of potholes. Heavy construction ongoing which led me to believe we were lost on the wrong dirt road. It branched in many places with unclear markings of which way to go. Do not attempt this the first time in the dark. My 2nd time up was much more comfortable, being assured I wasn t lost in the wilderness. In summary, I would stay there again IF the price were about 30% cheaper. I wouldn t plan on eating many meals there.

About the reservation service:
R24/siamservices/sawadee.com is ok, often the best prices online but not always. I ve used them 3 times; they ve always delivered as promised though twice I ve had to follow up to get them to email me the voucher. The hotel was expecting us on arrival on the terms agreed. Nice service! :-)

About the hotel:
We have nothing but praise for this resort. The staff-from Management to gardeners and drivers- were charming and so caring. The gardens were a delight and the atmosphere so peaceful and calming; it was a tonic just to wander around the resort. Room facilities were very good with regular linen changes; the verandahs had superb views. Food was good- we only had Thai dishes- breakfast buffet (outside) was particularly good. The Spa was great; in a secluded spot with excellent staff- most therapeutic.

About the reservation service:
Most efficient.